Our service includes but is not limited to the following:

Corporate Compliance Program MMP TriMed has implemented a corporate compliance program to prevent healthcare fraud and abuse.

Specialty Errors and Omissions Insurance MMP TriMed maintains a Medical Billing Service errors and omissions plan. This protects us both in the event errors occur.

Data Retention Your source billing documents will be retained in MMP TriMed’s document imaging system for 7 years. Account information and billing history will be retained "on-line" for a period of 7 years.

Hospital Interface for Demographic Information MMP TriMed can program interfaces with the hospitals you serve.

Manual Data Entry MMP TriMed’s data entry staff will hand enter information not included in interface files like procedure and diagnosis codes or occasional remote site demographics.

CPT and ICD-9 Coding MMP TriMed maintains certified coders to appropriately code services and diagnostic information from your dictated reports or we can submit billing based on coding you provide to us. If you elect to utilize TriMed’s coding services, TriMed will advise you appropriate dictation standards for coding purposes.

Participating Insurance Claim Submission MMP TriMed will submit claims directly to participating insurance carriers and work with those carriers to resolve payment. Where applicable, claims will be submitted electronically.

Non-par Commercial Claim Preparation For commercial carriers that you do not participate with, MMP TriMed will complete a standard commercial insurance form and mail it to the carrier or your patient.

Electronic Submission of Commercial Claims MMP TriMed will send applicable commercial claims through the NEIC clearinghouse for the fastest possible turnaround.

List Billings Any industrial medical services or other similar services can be grouped together and submitted on one statement to the provider organization for payment.

Mailing of Patient Statements A MMP TriMed account executive will evaluate the most efficient routine for mailing patient statements and our system will be programmed accordingly. This results in faster communication with your patients, faster receipt of bad addresses, and ultimately less A/R days.

Laser Statements Patient statements are itemized with all charge and payment activity. This helps reduce patient confusion and frustration regarding their bill.

Collection Calling MMP TriMed will attempt to contact all accounts over $75.00 by phone before they are written off as a bad debt or turned over to a collection agency. We attempt to politely work out payment terms or otherwise help the patient in meeting his/her payment obligation. If we are unable to contact the patient, we will forward a "no-answer" letter.

Bad Address Follow Up MMP TriMed’s personnel will follow up on all mail returned with a bad address.

Timely Patient and Insurance Company Refunds Account credit balances will be resolved within 45 days of becoming a credit balance.

Professional Handling of Patient Calls MMP TriMed’s nationwide, toll-free phone lines are monitored hourly for any overflow activity or excessive hold times. A state-of-the-art automated call distribution unit directs your patients directly to one of our representatives – not a pick the number answering system.

Flexible Reporting The MMP TriMed computer system has been designed to provide a variety of reports. Our advanced database structure allows us to scan your information and easily create "special" reports based on your requirements. You may want historical information on certain types of cases for publication purposes, or you may want procedure count information to compare with your hospital. Just give us a call. Click here to view a sample statement (Acrobat PDF)

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